The complete business phone system

Big capability, refreshingly simple.

More than 250 features, organized around what your team actually needs to accomplish — not an endless wall of telecom jargon.

Start with everything you expect. Add what you didn’t know was possible.

Every RocketVox setup is shaped around your business. Use the filters below to explore the system by outcome.

Calling

Sound professional in the office, at home, or on the move — with the controls to make every call flow the way it should.

Included

Unlimited calling

Local and long-distance calling with the capacity to grow as your business does.

Included

Keep your numbers

Bring the numbers your customers already know, including local and toll-free numbers.

Included

Desk phone + softphone

Use compatible desk phones or work from the RocketVox App on your preferred device.

Included

Auto attendant

Welcome callers and guide them to the right person, department, or information.

Included

Intercom + paging

Reach individuals, groups, or common areas without slowing down the workday.

Included

Conference calling

Bring multiple people together without relying on a separate conferencing product.

Connected

Video calling

Move from voice to face-to-face conversations when seeing the other person matters.

Collaborative

Online meetings

Bring teams and guests together in flexible meeting spaces built for business.

Included essentials

The everyday tools are already here.

  • High-definition audio
  • E911 emergency calling
  • Call parking + transfer
  • Call forwarding
  • Enhanced caller ID
  • Do not disturb
  • Music + messages on hold

Messaging

Give customers one familiar business number for conversations across voice, text, images, and fax.

Every plan

Business texting, without the carrier headache.

Send and receive SMS, MMS, and images from the business numbers your customers already know. We handle carrier registration from start to finish.

Explore Business Texting
Team ready

Shared messaging

Let the right people collaborate on customer conversations instead of trapping them on one device.

Automation

Automatic replies

Respond immediately to missed calls and common requests using messages you control.

Unified

Voicemail everywhere

Listen, archive, forward, or read voicemail from the web and your devices.

Unified

Fax your way

Use fax-to-email, email-to-fax, compatible fax machines, or intelligent fax detection.

Internal

Team channels

Keep coworkers connected with real-time chat and shared conversation spaces.

RocketVox Intelligence

Use AI where it saves time and improves service — while keeping your business in control.

Recognize

Intent recognition

Listen for caller words and phrases, then route conversations with impressive accuracy.

Synthesize

Natural voice prompts

Create custom greetings and instructions that sound clear, polished, and human.

Transcribe

Speech to text

Turn calls and voicemail into searchable text and send useful details by email or message.

Summarize

Conversation summaries

Capture the facts that matter based on the information your team asks RocketVox to find.

Archive

Secure call archive

Record automatically or on demand, then keep each conversation protected and organized.

Search

Conversation search

Find the right call by searching for words and phrases spoken during the conversation.

Contact center

Give teams the visibility and routing controls to deliver responsive service from almost anywhere.

Routing

Advanced call distribution

Build flexible, stackable queues around the way your teams and locations work.

Agents

Agents anywhere

Serve callers from the office, at home, or on mobile without losing team visibility.

Customer care

Automatic callback

Offer a callback when waits run long and return the customer to the right place in line.

Coaching

Real-time monitoring

See call activity as it happens and give teams the help they need in the moment.

Reporting

Instant reporting

Use ready-made reports or request information tailored to your operation.

Analytics

Detailed metrics

Understand patterns by second, minute, hour, day, week, month, and year.

Security + compliance

Protect conversations with modern encryption, tightly controlled access, and workflows designed for regulated businesses.

Encryption

Secure calling

Protect supported calls with strong end-to-end encryption.

Access

Permissions + roles

Decide who can view information and make changes across the system.

Recordings

Protected recordings

Control who can listen to recordings and how those recordings are retained.

Healthcare

HIPAA + HITECH workflows

Support compliance-minded calling, messaging, recording, and fax workflows for healthcare.

Availability

Five-nines reliability

Stay available with a published 99.999% uptime guarantee.

Control

RoboBlocker

Reduce unwanted spam and telemarketing calls before they waste your team’s time.

Integrations + flexibility

Fit the phone system to your business rather than forcing the business to fit the phone system.

Connected

Third-party integrations

Connect voice and messaging with hundreds of business products and services.

Developers

Modern API

Build, extend, and integrate using JSON-based tools and real-time event delivery.

Flexible

Bring compatible phones

Keep supported equipment you already own instead of buying everything again.

Scalable

Unlimited extensions

Add people, locations, and seasonal capacity without rebuilding the system.

Flexible

No contracts

Keep RocketVox because it works for you — not because paperwork keeps you trapped.

Supported

Custom solutions

Work with RocketVox experts when your business needs something purpose-built.

Ready when you are

Your business deserves a better phone company.

Tell us what you need